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Re-thinking customer service in the digital age – Irish Tech News

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by Nathan Sykes, the founder of Finding an Outlet When eCommerce first reared its head — or online shopping, in general — it changed the
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Know thy customer: Salesforce and Marriott envision a smart, voice-connected future

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One company is the world’s largest hospitality conglomerate, opening a new hotel every 14 hours. The other enterprise is the fastest-growing of the largest U.S. software