Satoshi Nakamoto Blog

Category : automation

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The secret ingredient to stellar CX sitting on the office floor

satoshi
Want to ensure customers are consistently satisfied with a brand or product? Get in touch with the employees who field those make-or-break service requests. Their...
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Why does CX-ready survey data collect dust in most companies?

satoshi
Look at the number of devices like laptops, smartphones and tablets; social platforms; and consumer data sources. One would think companies could easily combine them...
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John Fitzpatrick, VP of Product and Engineering at Voysis

satoshi
Welcome to episode 43 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and...
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Here’s why a voice feature is the best market-research tool

satoshi
Imagine trying to satisfy diverse customers via a traditional call-routing system. How many options can a company provide a caller before he or she becomes...
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Designing for the accidental narcissist: Focus on experience is driver for Gen C innovation  

satoshi
Experience is what counts. An incoming wave of connected consumers — known as Generation C — are not bound by traditional demographics. Instead they share...
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AI in Action E42 Jonathan Horgan and Ganesh Sistu, Computer Vision and Deep Learning at Valeo Vision Systems

satoshi
Welcome to episode 42 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and...
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Trello reaches 50 million users, introduces new automation and template features

satoshi
Atlassian-owned Trello, a Kanban-inspired project management app organized around the idea of boards containing cards with to-do items, today announced that it’s reached a major...