Satoshi Nakamoto Blog

Category : customer experience

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Max Cottica, Chief Information Officer with StayCity Aparthotels – Irish Tech News

Welcome to episode six of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and
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Closing many branches, but keeping most customers

Over the past two years, OceanFirst Financial in Toms River, N.J., has closed 33 branches — or 36%. Yet it says it managed to retain
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Irish retailers see digital technology as essential to customer service and long-term success – Irish Tech News

The vast majority of Irish retail leaders (79 per cent) believe that putting customers first will determine their long-term success, while a similar amount (84
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Flaws in testing may be real source of Wells Fargo’s tech failure

While Wells Fargo has yet to identify exactly how a problem at a server facility in Minnesota took down its operations nationwide, observers pointed to
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AI-powered marketing personalization startup DataSine secures $5.2 Million Series A funding ahead of platform launch – Irish Tech News

February 7, LONDON—London-based AI startup DataSine, which combines expertise in psychology and machine learning to help businesses personalize their communications at scale, has raised $5.2
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Poor Customer Experience (CX) Costs Financial Institutions $10 Billion Per Year – Irish Tech News

Fenergo, the leading provider of digital Client Lifecycle Management (CLM) software solutions for financial institutions, today announced findings from the company’s industry trends report series,
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Anthony O’Neill, former Director of Eir’s Analytics Centre of Excellence – Irish Tech News

Welcome to episode four of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and
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StockBot, the stock-taking robot to enter the Retail Intelligence era, at NRF Retail’s Big Show – Irish Tech News

Barcelona (Spain), January 4th. StockBot robot automates stocktaking and optimizes inventory management in retail stores, solving a challenge that is still pending in the sector.
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6 Retail Predictions for 2019 – Irish Tech News

2018 marked a turbulent year for retailers Much of the turbulence is due to unstable consumer confidence, increasing concerns around the economy and business rates,