Satoshi Nakamoto Blog

Category : Customer service

CFPB customer experience Customer service Financial regulations Policymaking Senate Banking Committee Trump administration

'A bunch of disrespectful windbags': Comments of the week

satoshi
Readers consider a Senate Banking Committee investigation into Facebook’s use of consumer data, weigh the value of the CFPB’s complaints database, debate legislation that would
Amazon Book Reviews books Brand management Business Business Model Competitive advantage customer experience customer relationship management Customer service Marketing Microeconomics Operational efficiency product management Reviews Services marketing Strategic management Tech News Touchpoint

Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage reviewed

satoshi
By @SimonCocking review of Connected Strategy, Building Continuous Customer Relationships for Competitive Advantage. Available from Amazon here. See more book reviews here. Connected Strategy reviewed
CFPB Consumer Banking Credit reporting Customer data Customer service Kathy Kraninger Mick Mulvaney Regulatory guidance

As CFPB mulls privatizing database, consumer complaints mount

satoshi
In the wake of the massive data breach at Equifax, it was not surprising that financial consumer complaints sent to the Consumer Financial Protection Bureau
AI artificial intelligence big data Business category-/Business & Industrial category-/Computers & Electronics/Enterprise Technology category-/Computers & Electronics/Software category-/Science/Computer Science Cisco Cisco WebEx Cisco WebEx Assistant Customer service Dev Enterprise Machine Learning Marketing Mindmeld natural-language understanding

Cisco open-sources MindMeld conversational AI platform

satoshi
Cisco is today open-sourcing the MindMeld platform for data scientists to build a complete end-to-end conversational AI assistants, bots, and applications for enterprise customers. MindMeld
customer experience Customer service Digital Banking digital marketing Elizabeth Warren Jamie Dimon JPMorgan Chase Social Media

JPMorgan Chase’s snarky tweet about financial wellness draws swift backlash

satoshi
What was supposed to be a tongue-in-cheek tweet by JPMorgan Chase about how consumers sometimes make poor financial decisions quickly went awry Monday as critics
Academic disciplines AI ai in action ai Ireland alldus Articles artificial intelligence automation big data call centres Computational neuroscience computer vision customer experience customer insights Customer service Cutting Edge cybernetics Data Analytics Data Science Deep Learning emerging technologies Entrepreneurship fintech Innovation Machine Learning parrotscribe podcast regtech regulatory technology startup Technology voice ai voice recognition technology

Callum Donnelly, Co-Founder at ParrotScribe – Irish Tech News

satoshi
Welcome to episode 16 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and