Satoshi Nakamoto Blog

Category : Customer service

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Aquant raises $30 million for AI that gives customer service agents mission-critical data

satoshi
Organizational data is often scattered across systems, hidden within text, and locked within the minds of employees. Given the disparate channels, how might this data...
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Soul Machines raises $40 million for AI-powered customer-facing digital avatars

satoshi
Virtual avatars might well be the future of customer support. According to Juniper Research, conversational assistants will drive cost savings of over $8 billion annually by...
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Cathal McGloin, CEO at ServisBOT

satoshi
Welcome to episode 46 of AI in Action, the podcast that breaks down the hype and explores the impact that Data Science, Machine Learning and...
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Challenger banks bet public trusts them more than Google

satoshi
Though consumer trust issues have long been a stumbling block for challenger banks, many say Google will face an even tougher time persuading customers to...
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Is new technology a distraction from core business goals?

satoshi
Future success depends on businesses integrating advanced digital technologies to gain actionable insights from data. The concept of digitalization is based in simplification, but the...