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Microsoft: Teams now has 13M daily active users, outpacing rival Slack


Microsoft’s Teams collaboration app is now used by 13 million individuals on a daily basis, according to data released by the company Thursday, surpassing rival Slack for the first time.

Microsoft introduced Teams in 2017 as a competitor to Slack, which had attracted significant interest as an alternative to email for internal communications following its launch in 2014.

Unlike Slack, which is a standalone application, Microsoft Teams is available at no additional cost for Office 365 customers, of which there are 180 million monthly active users globally.

Microsoft – which reportedly considered a multi-billion-dollar acquisition bid for Slack before developing its own tool – has thrown significant resources behind Teams and has quickly built out new features to cater to a wide range of uses. It is now the company’s main app for enterprise collaboration and communication, replacing Skype for Business Online.

Teams has seen swift growth largely due to the reach of Office 365 and Microsoft’s popularity in business. The company announced earlier this year that it is now in use by 500,000 organizations. Microsoft, however, had declined to reveal daily or weekly active user information in the past – metrics that give a better indication of how an application is used regularly within an organization.

At its Inspire event this week, Microsoft also said it has 19 million weekly active users. Slack, by contrast, has 10 million daily active users.

Microsoft said the upswing highlights how companies and their employees are adapting to work that centers on team collaboration and channel-based communications.  “What these data points tell us is that people have really moved their work into this open platform for real-time communication and collaboration,” said Kady Dundas, director of product marketing for Teams.

Analysts said companies comparing Slack and Teams should be wary of reading too much into the customer adoption figures, however.



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