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US Bank acquires Talech to help drive digital transformation – FinTech Futures

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US Bank has acquired Palo Alto-based software company Talech as part of its strategy to provide more digital expertise to customers, reports Jane Connolly. Talech...
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Google’s Nest Home-Security Devices Had Hidden Microphones

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“The on-device microphone was never intended to be a secret and should have been listed in the tech specs,” the statement reads. “That was an...
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Apple Flags Apps That Record Screens Without User Consent

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“Imagine what you could do with the insight you would get from being able to follow every customer around your store,” a Glassbox white paper...
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New platform aiming to connect North Irish startups with European investors launches – Irish Tech News

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A new online platform has been launched to help startup businesses in Northern Ireland connect with investors, peers and potential new recruits across Europe. TheHub.io...
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Re-thinking customer service in the digital age – Irish Tech News

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by Nathan Sykes, the founder of Finding an Outlet When eCommerce first reared its head — or online shopping, in general — it changed the...
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best practice do’s and don’ts – Irish Tech News

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guest post from TechsSocial The practice of IT outsourcing is now well over 20 years old, and yet, there are still many managers and employers...
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Why are Europe and the US falling behind China? – Irish Tech News

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by Prof. Steven Van Belleghem, expert in customer focus in the digital world and an award-winning author, and his new book Customers The Day After...
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Genesys – Southern East Africa steps up customer experience focus – Irish Tech News

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Genesys Southern East Africa (SEA) expands as region seeks world-class Customer Experience (CX) solutions CALIFORNIA, United States of America, October 22, 2018 — Enterprises in...