Satoshi Nakamoto Blog

Tag : digital banking

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‘This technology is not a luxury’: TymeBank CEO on AI chatbot

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For many financial institutions, a chatbot that uses artificial intelligence to answer customers’ questions may be seen as a bonus that helps cut costs or
digital assistant Digital Banking Digital Banking 2019 mobile banking Mobile technology Underbanked

What works, what doesn't in mobile banking apps

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Mariel Beasley, co-director of Duke University’s Common Cents Lab, who studies consumers’ financial behavior, says savings “nudges” in apps often fall flat. Here’s why. Source
customer experience Customer service Digital Banking digital marketing Elizabeth Warren Jamie Dimon JPMorgan Chase Social Media

JPMorgan Chase’s snarky tweet about financial wellness draws swift backlash

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What was supposed to be a tongue-in-cheek tweet by JPMorgan Chase about how consumers sometimes make poor financial decisions quickly went awry Monday as critics
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The Most Powerful Women in Banking: Next

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Get ready to meet 15 women — ages 40 and under — whose accomplishments and influence set them apart. This extension of our Most Powerful